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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia L

September 1, 2026

5  out of  5
rating by Patricia L
"Thank you to our State Farm team! We have had their services for many years and look forward to many more!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Frisco insurance team. "
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Frank Anthony

September 1, 2026

5  out of  5
rating by Frank Anthony
"Best agency in North Texas and Luis is extremely helpful."
We responded:
"Frank, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Rohan Malhotra

September 1, 2026

5  out of  5
rating by Rohan Malhotra
"awesome"
We responded:
"Rohan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Alberto Campbell

August 31, 2026

5  out of  5
rating by Alberto Campbell
"Kayla is so personable! she helped me set up my vehicle and renters insurance! Thanks Kayla !"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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MF Wills

August 31, 2026

5  out of  5
rating by MF Wills
"Luis Marrero was absolutely invaluable helping us navigate getting insurance for a new home. I had never gone into the office to meet in person, and it was so incredibly informative. Luis listened to every concern we had, as well as loads of questions, and he was patient, a great listener, and most importantly, incredibly knowledgable. He made us feel very confident in our choices, and he knew exactly what we needed to provide to our lender. We were super impressed. There's so much to do when you're buying a home, and he made the insurance part of it so easy. And, again, we felt so confident that he knew what to do and was helping us make the best decisions. The closing went effortlessly. He's really great to talk to, and I highly recommend stopping in to meet with him about your insurance. It's so nice feeling that we now have a contact, a person we know, who's there for us when we need. It was truly an enjoyable experience! Thanks Luis!"
We responded:
"MF, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Frisco insurance team! - Your State Farm Agent, Ed Forster "
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O Ponder

August 31, 2026

5  out of  5
rating by O Ponder
"I did not end up purchasing my insurance from them but Brandon made the process very clear and walked me slowly through everything.
Was nice talking to an actual person!"
We responded:
"Thank you so much for your kind review, O!  If you need insurance assistance, we are just an email or call away! - Ed Forster, your State Farm Agent   "
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Lolerez

August 31, 2026

5  out of  5
rating by Lolerez
"I was able to get a quote for home and auto insurance at half the lowest other option (Geico) than any other option. For me, price is the biggest decision maker when it comes to picking an insurance option, and I was more than happy to work with Brandon to get a quote that blew me away. Very thankful to get a great quote, especially in the era of price gouging and extortion."
We responded:
"Thank you so much for your kind review, Lolerez!  If you need insurance assistance, we are just an email or call away! - Ed Forster, your State Farm Agent   "
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C Ponder

August 31, 2026

5  out of  5
rating by C Ponder
"Great experience working with a young man named Brandon, to get my new car insured. Very polite and got me a good deal!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Obaid Ullah

August 31, 2026

5  out of  5
rating by Obaid Ullah
"Excellent service"
We responded:
"Hi Obaid, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ed Forster, Your State Farm Agent "
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Scottie Craver

August 31, 2026

5  out of  5
rating by Scottie Craver
"I want to recognize Luis and the entire team at the Ed Forster State Farm Agency for the outstanding service I’ve received. Luis has been absolutely great to work with—professional, knowledgeable, responsive, and extremely prompt in answering my questions.

What has impressed me most is the time Luis has taken to explain the coverage in detail rather than simply providing a quote and trying to sell me a policy. He has answered every question thoroughly, researched the details when needed, and made sure I understood exactly what was and was not covered. His follow-up has been excellent throughout the entire process.

Insurance can sometimes be confusing, especially when comparing different policies and coverages, but Luis has made the process easy and straightforward. I really appreciate the level of customer service and personal attention he has provided."
We responded:
"Scottie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ed Forster and Team "
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Regina Powell

August 31, 2026

5  out of  5
rating by Regina Powell
"Excellent customer service, we are very pleased."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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MaryAnn Hackney

August 27, 2026

5  out of  5
rating by MaryAnn Hackney
"Kayla is exceptional with customer service and very patient. I would recommend her to be your State Farm Agent."
We responded:
"MaryAnn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Konika Carter

August 27, 2026

5  out of  5
rating by Konika Carter
"The office staff is always friendly, helpful, and quick to respond to any inquiries I've had. I've been their customer for almost 10 years!"
We responded:
"Konika, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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julia small

August 22, 2026

5  out of  5
rating by julia small
"Sacha is the best professional. She always helps me with any changes I need and quotes me competitive prices. I stay with State Farm because of Sacha."
We responded:
"Thank you so much for your wonderful feedback of us here at Ed Forster’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Ed Forster’s Insurance Team "
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Francois Hoang

August 18, 2026

5  out of  5
rating by Francois Hoang
"Been referred to State Farm by a friend to get a quote and made the switch to State Farm for home and auto insurance and saved over 1k total. Request Kayla from this office and you won't be disappointed. Excellent customer service. Very responsive by email or SMS or phone call. Very knowledgeable and patiently explained all line items of both auto and home insurance. Prepared apple to apple comparison between current insurance vs new quote from State farm which help speed up the decision process. There's definitely a clear add on value to be dealing / talking with a direct insurance agent vs dealing with different agent from a 1-800 line. If you need a quote contact this office and request for Kayla."
We responded:
"Thank you so much for the 5-star rating, Francois! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Ed Forster "
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Amardeep Singh

August 7, 2026

5  out of  5
rating by Amardeep Singh
"⭐⭐⭐⭐⭐

Kayla has been an absolute pleasure to work with. She has been professional, responsive, and very patient throughout the entire process. She took the time to answer all of my questions, provided clear explanations, and made sure I understood my options without ever making me feel rushed.

What I appreciated most was her willingness to help and her prompt communication. She was always available to assist whenever I needed clarification and made the insurance shopping experience smooth and stress-free.

I highly recommend Kayla to anyone looking for an agent who genuinely cares about her clients and provides outstanding customer service. Thank you, Kayla, for all your help!"
We responded:
"Thank you so much for your kind review, Amardeep!  If you need insurance assistance, we are just an email or call away! - Ed Forster, your State Farm Agent   "
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Y Chavez

August 5, 2026

5  out of  5
rating by Y Chavez
"Kayla was amazing and was able to bundle up my HO and Auto with better coverage!! The savings she got me was an answered prayer!! Thank you so much Kayla for your attention to detail and for helping reduce the cost of insurance. I cannot believe I was paying 3x the amount you gave me for auto insurance - A $250 savings a month just in Auto. I will spread the word for sure!! God bless!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Frisco insurance team. "
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Henry Chukwurah

August 4, 2026

5  out of  5
rating by Henry Chukwurah
"Kayla is amazing and easy to work with 👏🏿"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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LynErica Lewis

August 1, 2026

5  out of  5
rating by LynErica Lewis
"Kayla is an amazing rep., she really helped us with getting our quotes and insurance started. She’s very knowledgeable about her job and very transparent. I would definitely recommend her to anyone. Thank you again Kayla. Dre and I really appreciate you 💜🫶🏾🤏🏾"
We responded:
"Hi LynErica, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Frisco.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ed Forster "
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andy im

July 30, 2026

5  out of  5
rating by andy im
"Kayla did a amazing job today!!! She helped me every question I had and made everything easy and smooth!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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JD F.

July 24, 2026

5  out of  5
rating by JD F.
"Best agent and team! Been with them over 25 years. Always there when I need them."
We responded:
"Thank you so much for the 5 stars, JD! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ysavel Medina

July 21, 2026

5  out of  5
rating by Ysavel Medina
"My current homeowner’s insurance was up for renewal. Their new policy had a big change for roof coverage. So I have checked out several “named” insurance companies and Luis has done State Farm proud! He was friendly, courteous, knowledgeable, and efficient. He took time to explain the coverages and options in matter that I could understand. On top of that I got better insurance at a better price. Should have made this call long ago."
We responded:
"Thank you so much for your wonderful feedback of us here at Ed Forster’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Ed Forster’s Insurance Team "
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McKenna Tsosie

July 20, 2026

5  out of  5
rating by McKenna Tsosie
"Working with Kayla was a great experience! She made the life insurance process easy to understand, took the time to answer all of my questions, and helped me find the right policy for my needs."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kimberly Shimpo

July 20, 2026

5  out of  5
rating by Kimberly Shimpo
"Great policy and helped us save a lot of money."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Frisco insurance team. "
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Stacy E

July 13, 2026

5  out of  5
rating by Stacy E
"This office is the most efficient I have ever dealt with! I needed to get renters insurance and emailed them and it was taken care of by the next morning and help me be able to move forward with moving into new place effortlessly. Then when arrived in Texas I had the pleasure of working with Sacha who assisted me with transferring my insurance from another state as I was on the phone with her and was able to get the vehicle inspection as soon as hanging up with the card she emailed me AND registration done immediately ALL in one day saving me time and money as my policy decreased about 20$ per month! This team really exceeds all expectations and is why I am choosing this Agent! Thank you for being there Sacha and team."